Permanent Wellness Assistant – Kyalami Corner – Clicks Group Careers

Clicks Group – Posted by Joblink24 – Cape Town, Western Cape, South Africa

Job Description

Job Objectives:

Provide exceptional customer service by being visible in-store and proactively addressing customer needs through your knowledge of health and supplements.
Consult with customers, offering suitable advice on healthcare, nutritional, and supplement products.
Drive healthcare sales in line with targets by promoting a wide range of brands, utilizing cross-selling and upselling techniques to increase profitability.
Ensure stock availability in the healthcare aisles by adhering to stock management procedures, which contribute to driving sales.
Minimize wastage in your area by following stock rotation principles.
Prevent stock losses by following all relevant risk management policies and procedures.
Maintain high standards of hygiene and cleanliness within the store to create an appealing shopping environment.
Implement product merchandising according to the guidelines and procedures.
Adhere to all store standard operating procedures.
Focus on personal development, continuously improving product knowledge, and sharing this information with relief staff to ensure continuity of service.

Knowledge:

Desirable: Basic knowledge of health, fitness, and supplement products
Essential: Basic understanding of retail store operations principles (stock management, merchandising, and risk management)

Skills:

Competencies:

Essential:

Desirable:

Desired Experience & Qualification:

Experience:

Essential: At least 1 year of related experience with selling skills and customer-related training
Desirable: Experience working with sports nutrition and vitamin-related products

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