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9 Oct 2024

Permanent Tellers – Fidelity Vacancies

Fidelity Services Group – Posted by JobLink24 –  Gqeberha, Eastern Cape, South Africa

Job Description

Fidelity Vacancies – Tellers

Job Overview:
Fidelity is looking to fill vacancies for Tellers in the Cash Service Department at our Port Elizabeth branch. The primary purpose of this role is to ensure high-quality counting, verification, and packing services for our clients. Tellers are responsible for handling change orders, floats, and bulk money with accuracy and efficiency.

Minimum Requirements:

  • Grade 12 or NQF Level 4 Certificate
  • Registered PSIRA Grade C
  • Proficiency in MS Office (Word, Excel, Outlook)
  • At least 3 years of experience in a similar working environment

Key Responsibilities:

  • Receive verified change orders from tellers and pack floats for clients
  • Prepare documentation and packing slips for each withdrawal
  • Ensure accurate and timely dispatch of change and floats
  • Maintain proper records for all change requests and bulk orders
  • Handle manual float books and balance totals daily
  • Operate under camera surveillance and dual control during cash handling
  • Assist in packing payrolls and floats based on client requests
  • Follow all security protocols and company procedures

Key Performance Areas:

  • Ensure all money balances with change requests
  • Handle cash for cash change orders accurately
  • Collaborate with treasury tellers and change packers for efficient packing
  • Maintain high standards of security and confidentiality in all transactions
  • Report any discrepancies or issues to supervisors

Skills & Characteristics:

  • Strong communication and negotiation skills
  • Bilingual (advantageous)
  • Excellent administrative and time management abilities
  • Reliable, trustworthy, and honest
  • Ability to work long hours or overtime as needed

Knowledge & Abilities:

  • Familiarity with relevant legislation and industry standards
  • Proficiency in MS Office programs
  • Team player with the ability to work independently when required
  • Good physical health and willingness to work in a high-demand environment

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