Job Description

Armscor Vacancies – Support Services and Maintenance

Purpose of the Job:

The Manager: Support Services and Maintenance is responsible for operational planning and management within the division. This role includes overseeing employees, managing budgets, and ensuring effective service delivery.

Critical Performance Areas:

• Develop and implement divisional strategies and plans, ensuring alignment with departmental and corporate objectives.
• Manage the division’s budget efficiently, ensuring cost-effectiveness.
• Lead, develop, and motivate teams, fostering constructive relationships and addressing performance issues.
• Recruit, select, and maintain qualified staff, and manage their performance through regular feedback and performance contracts.
• Plan for succession and knowledge retention to ensure business continuity.
• Communicate key information to team members through meetings and other communication channels.
• Facilitate effective corporate governance and risk management practices.
• Enhance services and products provided to the customer base.
• Develop policies and practices that align with organizational guidelines.
• Build and maintain relationships with internal and external stakeholders to promote a productive environment.
• Oversee employee remuneration, ensuring fairness and cost-effectiveness.
• Actively participate in strategic planning to ensure sustainable income and quality service delivery.
• Manage the Support Services and Maintenance division, including electrical maintenance, energy-saving initiatives, and preventive maintenance of vehicles, machinery, and infrastructure.
• Oversee the calibration of equipment, outsourced vehicle maintenance contracts, waste disposal systems, and water reticulation systems.
• Address operational and safety risks, generate procedures to mitigate risks, and manage skills training and statutory training for personnel.
• Formulate strategies and manage the operational and Capex budget of the Support Services and Maintenance unit.

Qualifications:

• BSc (Mechanical) Engineering Degree or BTech (Mechanical).
• A postgraduate degree and/or Business Management degree is advantageous.

Technical/Legal Certification/Professional Registration:

• Engineering Council of South Africa (ECSA) registration.

Experience:

• 9–12 years of experience, including supervisory or team leader roles.

Skills & Knowledge:

• Technical interpretation of client specifications and test planning.
• Project Management.
• Financial Management and planning.
• Problem-solving techniques for client and personnel issues.
• In-depth knowledge of Alkantpan services for effective marketing and stakeholder engagement.
• Research methodologies in line with International Standards for tests.
• Principles of Maintenance Management and Strategic Management.

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