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9 Aug
2024
Permanent Store Supervisor – Mr Price Careers
Job Description
Mr Price Careers – Store Supervisor
Job Description
We are seeking a proactive Store Supervisor to support store management in daily operations, ensuring that store objectives, targets, and customer service standards are consistently met and exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales by implementing effective customer experience processes to achieve and exceed sales targets.
- Maintain high customer service standards and meet new account/membership targets.
- Uphold floor housekeeping and visual merchandising standards.
Team Management:
- Assist in guiding the store team to achieve KPIs and align with operational strategies in line with company values.
- Provide continuous coaching and mentoring to upskill store associates.
Stock Management:
- Ensure accurate receipt, unpacking, and merchandising of stock to replenish the sales floor.
- Monitor and manage stock levels using defined processes to mitigate risks and maintain adequate stock on hand.
- Oversee the maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks, including admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, and security.
- Ensure adherence to policies and procedures to maintain overall compliance.
Qualifications
- Grade 12 or equivalent.
- 2 to 3 years of experience in a retail supervisory role.
- Knowledge of sales and service management.
- Proficiency in MS Office.
- Strong communication skills and a solid understanding of retail trade, brand management, and customer needs.
APPLY NOW
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