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9 Aug
2024
Permanent Store Supervisor Miladys – Mr Price Vacancies
Job Description
Mr Price Vacancies – Store Supervisor Miladys
Job Description
We are seeking a dedicated Store Supervisor to support daily store operations and help drive our store towards exceeding objectives, targets, and customer service standards.
Responsibilities
Sales & Customer Experience Management:
- Implement customer experience processes, including executing business instructions, markdowns, repricing, promotions, and visual standards to achieve sales targets and new account/membership goals.
- Maintain high customer service standards through effective management and feedback implementation.
Team Management:
- Assist in guiding the store team to meet KPIs and operational goals in line with company values.
- Provide coaching and mentoring to enhance store associates’ skills, focusing on product knowledge and performance.
Stock Management:
- Oversee the accurate receipt, unpacking, and merchandising of stock to ensure replenishment of the sales floor.
- Monitor and manage stock levels through processes such as stock counts and loss action plans to mitigate risks and maintain adequate inventory.
- Ensure the stockroom is well-maintained and meets housekeeping standards.
Risk Management:
- Support compliance checks through administrative audits, store audits, visual inspections, COMO reports, POS reports, health & safety standards, and security measures.
- Ensure adherence to company policies and procedures to minimize risks and maintain overall compliance.
Qualifications:
- Grade 12.
- 1-2 years of retail experience (supervisory experience is advantageous).
- Knowledge of sales and service management.
- Proficiency in computer literacy.
- Strong communication skills.
- Understanding of retail trade, brand, customer, and product.
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