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10 Aug
2024
Permanent Store Manager Mr Price Home – Mr Price Vacancies
Job Description
Mr Price Vacancies – Store Manager Mr Price Home
Job Description
Join the magic at Mr. Price Home! We are seeking a dynamic and customer-centric Store Manager to lead our team and create enchanting shopping experiences for our customers. If you are a creative leader with a passion for home decor and design, this is the perfect opportunity for you!
Responsibilities:
- Stock Management:
- Ensure accurate receipt and unpacking of stock to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate stock loss and ensure adequate stock availability.
- Oversee stockroom maintenance to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
- Sales Growth & Profitability:
- Analyze sales and profitability reports to develop operational action plans, enhance sales performance, and monitor store expenditure.
- Review and stay updated on in-store product performance to provide feedback and boost sales.
- Identify and propose new opportunities to increase sales and brand awareness.
- Risk Management:
- Conduct compliance checks to ensure adherence to policies and procedures.
- Customer Experience Management:
- Implement and maintain customer experience processes, including business instruction letters, markdowns, repricing, promotions, customer feedback, and visual standards, to meet and exceed customer service expectations.
- Leadership & Development:
- Lead and motivate the team to achieve store KPIs and operational goals in alignment with company values.
- Identify and address training, coaching, and development needs, focusing on talent management and succession planning.
- Recruit, administer, and manage team performance according to company policies.
- Innovation:
- Implement innovation initiatives from Head Office to enhance customer satisfaction and improve in-store processes.
Qualifications:
- Grade 12
- 3-4 years of experience in store or retail management
- 3-4 years of experience in sales and service management
- Proficient in budgeting and computer literacy
- Excellent communication and interpersonal skills
- Strong understanding of retail trade, brand, customer, and product
- Strong business acumen and problem-solving skills
- Passion for home decor and design
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