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18 Feb
2025
Permanent Store Manager Mr Price Cellular – Mr Price Careers
Job Description
Mr Price Careers – Store Manager Mr Price Cellular
Mr Price is looking for a Store Manager to lead and manage daily operations at a Mr Price Money Cellular store. This role is responsible for achieving store targets, driving innovation, and ensuring excellent customer service.
Responsibilities
Stock Management
- Ensure accurate receiving, unpacking, and merchandising of stock.
- Monitor and manage stock levels to minimize losses and maintain availability.
- Oversee stockroom maintenance and housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns, including cellular repairs.
Sales Growth & Profitability
- Analyze sales and profitability reports to implement effective action plans.
- Monitor in-store product performance and provide feedback to enhance sales.
- Identify and implement new opportunities to drive sales and brand awareness.
- Drive performance in credit, insurance, mobile, and cellular services to meet budget targets.
Risk Management
- Conduct compliance checks to ensure adherence to company policies and procedures.
- Perform regular audits on administration, visual merchandising, POS reports, security, and safety standards.
Customer Experience Management
- Implement strategies to enhance customer experience, including markdowns, promotions, visual standards, and service plans.
- Maintain high customer service standards through feedback management and general housekeeping.
Leadership & Development
- Lead and motivate the store team to achieve key performance indicators.
- Identify training, coaching, and development needs to enhance team performance.
- Manage recruitment, performance, and succession planning in line with company policies.
Innovation
- Implement Head Office initiatives to enhance customer experience and improve in-store processes.
Qualifications
- NQF Level 4 (Grade 12) or equivalent
- Minimum of 3 years of experience in a store management position
- Knowledge of sales and service management
- Budgeting and financial understanding
- Proficiency in MS Office
- Strong communication skills
- Business understanding of retail trade, customer service, cellular, mobile, new accounts, and insurance products
Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.
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