Mr Price Cellular is building a Store Manager Talent Pool for KwaZulu-Natal, and you could be part of it. By joining this talent pool, you will be among the first to be considered for upcoming Store Manager positions. This role is an opportunity to lead a high-performing team, drive sales, and deliver outstanding customer experiences.

Key Responsibilities

Stock Management

• Ensure accurate receiving, unpacking, and merchandising of stock.
• Monitor and maintain stock levels through stock counts, stock loss action plans, and replenishment processes.
• Oversee stockroom maintenance to uphold housekeeping standards.
• Authorize write-offs, breakages, recalls, OBF (out-of-box failures), repairs, and returns.

Sales Growth & Profitability

• Analyze sales and profitability reports to implement action plans for growth.
• Monitor product performance and provide feedback to enhance sales.
• Identify opportunities to increase sales and brand awareness through in-store marketing and competitor analysis.
• Drive performance in credit, insurance, mobile, and cellular to achieve budget targets.

Risk Management

• Conduct compliance checks, including admin checks, store audits, POS reports, and health & safety standards, to ensure adherence to company policies.

Customer Experience Management

• Implement customer experience strategies, including markdowns, promotions, visual standards, and customer feedback initiatives.

Leadership & Development

• Lead and motivate the store team to achieve KPIs and operational objectives.
• Identify training, coaching, and development needs to build a strong team.
• Manage recruitment and performance in line with company policies.

Innovation

• Implement Head Office Innovation initiatives such as Mpos, MRP Empower, E-docs, and Money Hub to enhance customer experiences and improve efficiency.