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9 Aug
2024
Permanent Store Manager – Mr Price Vacancies
Job Description
Mr Price Vacancies – Store Manager – Mpumalanga, South Africa
Job Description
We are seeking a dedicated Store Manager to lead and manage the daily operations of our store. In this role, you will ensure that all objectives, including store targets, innovation initiatives, and customer service standards, are met and exceeded.
Responsibilities
Stock Management:
- Accurately receive and unpack stock to merchandise and replenish the sales floor.
- Monitor and manage stock levels to mitigate risks (e.g., stock loss) and ensure adequate stock on hand.
- Oversee the maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyze sales and profitability reports to collaborate with management on operational action plans, enhance sales performance, and monitor store expenditure.
- Review in-store product performance and provide feedback to the support center to drive sales.
- Identify and propose new opportunities to increase sales and enhance brand awareness.
Risk Management:
- Conduct compliance checks to ensure adherence to company policies and procedures.
Customer Experience Management:
- Implement customer experience processes, including business instruction letters, markdowns, repricing, promotions, and general housekeeping, to meet and exceed customer service standards.
Leadership & Development:
- Lead and motivate the store team to achieve KPIs and operational goals in line with company values.
- Identify and address training, coaching, and development needs, focusing on talent management and succession planning.
- Recruit, administer, and manage staff performance in accordance with company policies.
Innovation:
- Implement innovation initiatives from Head Office to enhance customer experience and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years of experience in retail store management.
- Knowledge of sales and service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective communication skills.
- Strong understanding of retail trade, brand, customer, and product.
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