Job Description

Tekkie Town Vacancies – Store Manager – Mamelodi Mall

Job Description:
As a Store Manager at Tekkie Town, your primary responsibility is to provide exceptional customer service by driving optimal turnover results, enhancing merchandise presentation, and leading a motivated, customer-focused team. You will oversee store operations, ensuring smooth day-to-day management and fostering a positive shopping experience for customers.

Qualifications:

• Grade 12 (Matric) with Mathematics

Knowledge, Skills, and Experience:

• Prior experience in store management is essential
• Strong customer service orientation
• Proven leadership and management skills with the ability to develop and motivate staff
• Effective planning, organizing, and control abilities
• Computer literacy
• Knowledge of budgeting and financial management
• Analytical mindset with great attention to detail
• Excellent communication skills
• Ability to manage stress effectively
• High integrity and initiative

Key Responsibilities:

• Achieve sales and profit targets through efficient management of store resources
• Protect store assets including stock, cash, physical assets, staff, and customers
• Set and monitor daily, weekly, and monthly sales and lay-bye targets for staff, taking necessary actions to meet objectives
• Ensure store layout and merchandise presentation align with company standards
• Deliver excellent customer service and ensure staff follow best practices
• Oversee correct stockroom management, markdowns, and lay-bye procedures
• Maintain effective merchandise replenishment and high housekeeping standards
• Lead and develop store staff to create a customer-friendly and efficient environment

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