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9 Aug
2024
Permanent Store Manager – Mr Price Careers
Job Description
Mr Price Careers – Store Manager – Free State
Job Description
We are seeking an experienced Store Manager to lead and oversee daily store operations, ensuring that objectives, targets, and customer service standards are consistently met and exceeded.
Responsibilities
- Stock Management:
- Oversee accurate receipt and unpacking of stock to ensure effective merchandising and replenishment.
- Monitor and manage stock levels using defined processes (stock counts, stock takes, etc.) to prevent stock loss and ensure optimal inventory levels.
- Maintain the stockroom to meet housekeeping standards and authorize write-offs, breakages, recalls, and returns.
- Sales Growth & Profitability:
- Analyze sales and profitability reports to develop operational action plans, enhance sales performance, and control store expenditure.
- Review in-store product performance and provide feedback to the support center to boost sales.
- Identify and propose new opportunities to increase sales and brand awareness through in-store marketing, competitor analysis, local events, and membership drives.
- Risk Management:
- Conduct compliance checks and audits (admin, store, visual, POS, health & safety, etc.) to ensure adherence to policies and procedures.
- Customer Experience Management:
- Implement and maintain customer experience processes, including markdowns, promotions, and general housekeeping, to ensure high standards of customer service.
- Leadership & Development:
- Lead the store team to achieve KPIs and operational goals in alignment with company values.
- Identify training and development needs, focusing on talent management and succession planning.
- Recruit, administer, and manage staff performance according to company policies.
Qualifications
- Grade 12
- At least 3 years of experience in Store or Assistant Store Management, preferably in a similar retail environment.
- Experience in sales and service management, budgeting, and proficient in MS Office.
- Strong communication skills and understanding of retail trade, brand, customer, and product.
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