Job Description

Buco Vacancies – Store Manager – BUCO Alice

Job Description:
As a Store Manager at BUCO Alice, you will oversee the overall operations, profitability, and growth of the store. Your primary focus will be on managing financial performance, stock control, customer service, and leading a team to achieve business objectives.

Key Responsibilities:

• Profitability Management: Ensure the store’s growth and profitability by managing costs, maximizing sales turnover, and identifying new business opportunities.
• Planning and Budgeting: Collaborate with the Operations Executive and Regional Operations Manager to translate business objectives into a clear operating plan for the store.
• Procurement & Stock Control: Ensure smooth inward logistics, maintain optimal stock levels, and control stock losses while adhering to company procurement policies.
• Financial Management: Develop and monitor the store’s budget, ensuring all financial processes comply with company standards and best practices.
• Customer Service: Address customer complaints effectively, manage store promotions and advertising, and enhance the brand’s market share in accordance with company procedures.
• Day-to-Day Operations: Oversee daily store operations, including administration, sales, customer service, and employee management.
• Operational Analysis: Analyze operational data to identify and resolve business challenges and enhance successful areas of operation.
• People Management: Lead, inspire, and develop a high-performing team, ensuring a positive and harmonious work environment in line with company policies.
• Compliance & Governance: Ensure the store complies with all relevant legislation, including Occupational Health and Safety regulations, and take appropriate action on legal matters.
• Company Values: Uphold and promote BUCO’s core values and culture in all aspects of the role.

Requirements:

• Grade 12
• Bachelor’s degree in commerce or relevant equivalent experience (preferred)
• Financial or Management diploma (preferred)
• 5-10 years of retail experience, with at least 3 years in a junior-mid management role
• Industry-specific experience
• Strong financial acumen
• Logistics and procurement skills
• Knowledge of merchandising principles
• Knowledge of the Occupational Health and Safety Act (preferred)

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