Job Description

Fidelity Vacancies – Site Manager – Shopping Centre

A vacancy is available for a Site Manager at a shopping centre, reporting to the Operations Manager. The primary responsibility of this role is to ensure compliance with all site-specific security requirements while efficiently and professionally meeting the client’s needs.

Key Responsibilities:

• Maintain strong client relationships and ensure high-quality security service delivery
• Continuously assess site security, identifying potential risks and implementing preventative measures
• Regularly audit and verify access registers, generating exception reports
• Ensure all security officers meet contractual requirements set by the client
• Oversee and supervise security staff, addressing any concerns or queries promptly
• Prepare and submit relevant monthly reports to both the client and management
• Manage the operational budget effectively

Minimum Requirements:

• Matric certificate and PSIRA Grade A registration and accreditation
• Minimum of 5 years’ experience in security supervision, specifically in a shopping centre environment
• Firearm competency with a clean criminal record
• Prior experience in staff supervision
• Proficiency in computer applications
• Strong leadership, planning, and organizational skills
• Excellent interpersonal and communication abilities
• Willingness to work shifts and conduct after-hours site visits
• Valid Code 8 driver’s license with reliable own transport
• Residency in the Northern Suburbs

Fidelity Services Group follows a merit-based hiring policy, giving preference to existing employees. Historically Disadvantaged Candidates and Black Female Candidates are encouraged to apply.

If you do not receive a response within 10 working days after the closing date, please consider your application unsuccessful.

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