Job Description

Ackermans Careers – Shop Assistant

Are you enthusiastic, high-energy, and dedicated to providing exceptional customer service? Join us at Ackermans as a Shop Assistant and be a key player in delivering an outstanding shopping experience!

Key Responsibilities:

1. Customer Service: Provide top-notch service to enhance the shopping experience. Assist customers in finding products, address queries, and handle complaints professionally.
2. Cashier Duties: Efficiently process cash and card payments, handle lay-bys, manage refunds, and balance tills. Report discrepancies and issues to the supervisor.
3. Merchandising: Ensure stock is accurately priced, well-displayed, and readily available on the sales floor. Maintain store cleanliness and stay updated with current promotions.
4. Risk Management: Ensure compliance with company tagging policies, participate in stock takes, and monitor for shoplifting or fraudulent activities. Report any suspicious behavior to management.
5. Company Values: Uphold Ackermans’ values, policies, and procedures in all aspects of your role.

Knowledge, Skills & Experience:

• Customer Service: Excellent skills in providing customer service.
• Communication: Fluent in English (additional languages are beneficial).
• Attributes: Tenacious, high energy, and highly motivated.
• Experience: Previous retail experience is advantageous.

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