Permanent Shop Assistant / Cashier – Clicks Group Careers
Job Description
Clicks Group Careers – Shop Assistant / Cashier – KZN
Job Objectives:
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Efficiently execute all operational activities at the point of sale, ensuring smooth and timely transactions.
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Maintain high levels of accuracy when scanning merchandise and collecting payment for goods, including processing clubcard rewards.
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Safely handle cash at all times and ensure secure transactions.
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Promote the Clicks clubcard to customers, enrolling new members to achieve participation targets.
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Inform customers about current promotions to positively impact sales and ensure customers experience the “feel good and pay less” concept.
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Provide exceptional customer service as a brand ambassador, remaining visible and offering friendly, professional service.
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Carry out merchandising and general housekeeping duties in line with store and visual merchandising standards.
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Contribute to the Group’s vision of being the first-choice health and beauty retailer by embodying and driving the company’s values.
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Stay informed on products, ranges, promotions, and events to provide accurate and up-to-date information to customers.
Knowledge:
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Basic math calculations
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Retail/FMCG experience with an understanding of merchandising and promotions principles
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Knowledge of stock management procedures
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Expertise in customer service excellence
Skills:
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Planning and organizing abilities
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Problem-solving skills
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Strong customer focus
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Good communication skills
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Computer literacy
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Numeracy skills
Competencies:
Essential:
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Relating and Networking
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Following Instructions and Procedures
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Delivering Results and Meeting Customer Expectations
Desirable:
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Working with People
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Persuading and Influencing
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Planning and Organizing
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Coping with Pressures and Setbacks
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