Permanent Shop Assistant / Cashier – Clicks Group Careers
Job Description
Clicks Group Careers – Shop Assistant / Cashier – Kwazulu Natal
Job Objectives:
The Shop Assistant / Cashier will be responsible for efficiently executing all operational activities at the point of sale. This includes scanning merchandise and collecting payment accurately, while also handling clubcard rewards.
Key responsibilities include:
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Ensuring the safe handling of cash at all times.
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Actively promoting the Clicks clubcard and enrolling new members to achieve clubcard participation targets.
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Informing customers about ongoing promotions to positively impact sales and ensuring they “feel good and pay less.”
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Providing exceptional customer service by acting as a brand ambassador, being visible, and offering friendly and professional service.
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Executing and maintaining all merchandising and general housekeeping duties, in line with store and visual merchandising standards.
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Supporting Clicks Group’s vision to be the customer’s first choice health and beauty retailer by embodying and driving company values.
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Keeping up to date with product knowledge, ranges, promotions, and events to provide accurate information to customers.
Knowledge:
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Basic math calculations.
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Background in retail or FMCG, with an understanding of merchandising and promotions principles.
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Knowledge of stock management procedures.
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Strong understanding of customer service excellence.
Skills:
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Strong planning and organizational skills.
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Problem-solving abilities.
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Excellent customer orientation.
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Good communication skills.
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Computer literacy.
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Strong numeracy skills.
Competencies:
Essential:
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Ability to relate and network with others.
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Ability to follow instructions and procedures.
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Capability to deliver results and meet customer expectations.
Desirable:
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Working well with people.
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Strong persuasion and influencing abilities.
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Excellent planning and organizing skills.
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Ability to cope with pressures and setbacks.
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