Job Description
Fidelity is seeking a motivated and experienced Senior Recruiter to join our team at the Philippi FSS Branch in Cape Town. Reporting to the HR Manager and General Manager, the Senior Recruiter will be responsible for overseeing the complete 360 recruitment process for the Western Cape Guarding division. This includes implementing the recruitment and selection policy, managing recruitment staff, ensuring standardized practices across the region, coordinating screening and vetting solutions, and maintaining effective personnel records.

Experience, Requirements, and Qualifications

• Diploma in Human Resources Management (NQF 5) or equivalent
• Minimum 3 years of experience in a senior HR recruitment role
• Previous experience in the security industry is preferred
• Strong computer literacy with excellent knowledge of MS Word and Excel
• Ability to work independently and professionally
• Excellent organizational, planning, communication, and client liaison skills
• Positive, proactive, innovative, and passionate about HR
• Strong interpersonal skills and the ability to communicate in English and at least one other language
• No criminal record or pending cases
• Positive reference checks from previous employers or clients
• Own transport and a valid driver’s license (travelling is required)

Key Responsibilities

• Oversee and coordinate the recruitment department
• Ensure the implementation and maintenance of standardized recruitment and selection practices
• Apply effective screening and vetting solutions to identify the best candidates
• Conduct operational recruitment by matching candidates with client requirements, including remuneration and other relevant factors
• Motivate and support BCEA staff appointments in alignment with EE targets
• Manage daily performance and staff issues within the recruitment department
• Monitor manpower status and track progress on recruitment requests
• Organize weekly staff meetings and ensure progress is being made
• Compile and submit monthly reports on time
• Perform quality assurance on staff application documentation for compliance
• Liaise with senior management and maintain good employee relations
• Participate in HR sub-committee meetings as required
• Assist in fostering a culture of continuous improvement and performance standards
• Ensure vacancies are properly advertised with aligned job descriptions
• Manage the entire interview process, including feedback and applicant processing
• Ensure all onboarding documents are correct and valid
• Coordinate recruitment drives and talent retention strategies
• Develop relationships with local community leaders for high-volume recruitment areas
• Lead recruitment projects for new contracts or locations

Behavioral Competencies

• Proactive and initiative-driven
• Strong leadership and self-development abilities
• Skilled in developing others and fostering a positive work culture
• Analytical, critical thinking, and planning skills
• Goal-setting and organizational skills
• Effective change management
• Results-oriented with strong interpersonal and communication skills
• Customer-focused with an ability to work well within a team