Please login/register to apply for this job.
23 Nov
2024
Permanent Senior Manager – Head of Private Network Solutions – MTN Careers
Job Description
MTN Careers – Senior Manager – Head of Private Network Solutions
Job Overview
The Senior Manager – Head of Private Network Solutions will lead the end-to-end delivery of innovative, customer-centric private network solutions, ensuring commercial success, operational excellence, and optimal customer experience. This leadership role combines strategy, product management, pre-sales, engineering, delivery, and alliances into a cohesive practice to drive growth, profitability, and market leadership.
You will oversee the entire solution lifecycle, manage cross-functional teams, and ensure alignment with MTN’s broader business goals. This role carries full Profit and Loss (P&L) accountability for the assigned solutions.
Key Responsibilities
Strategic Leadership
- Develop and execute the comprehensive strategy for private network solutions, aligning with MTN’s business objectives.
- Drive innovation, time-to-market improvements, and scalability while ensuring future readiness across solution capabilities.
- Commit to sales targets and influence overall business line strategies to achieve financial and operational excellence.
- Stay ahead of industry trends and emerging technologies to evolve the strategy and maintain competitive advantage.
Solution Development and Delivery
- Lead multi-disciplinary teams in pre-sales, product management, engineering, and delivery to develop and enhance private network solutions.
- Collaborate with stakeholders to ensure alignment of solutions with customer demands and MTN’s strategic goals.
- Oversee pre-sales efforts, ensuring solutions meet technical and business requirements while addressing client needs.
- Ensure customer satisfaction through timely, high-quality delivery of solutions in alignment with service level agreements (SLAs).
Business Operations and Governance
- Define and implement service-level agreements (SLAs) and governance frameworks to ensure compliance and operational efficiency.
- Identify and mitigate risks, ensuring solutions meet regulatory, quality, and performance standards.
- Partner with marketing teams to develop go-to-market strategies that leverage cutting-edge technologies and personalized customer engagement.
Financial Management
- Own the P&L for the business line, focusing on revenue growth, margin optimization, and cost control.
- Collaborate with leadership to set budgets, sales targets, and financial milestones.
- Monitor financial metrics to identify opportunities for improvement and deliver regular reports to senior management.
People Leadership
- Build and lead a high-performing team, fostering a culture of innovation, collaboration, and accountability.
- Attract, develop, and retain top talent while ensuring diversity and equity within the team.
- Provide mentorship, coaching, and career development opportunities to team members.
Continuous Improvement
- Conduct market research to identify best practices and emerging trends, incorporating them into solution strategies.
- Act as a thought leader, representing MTN in industry forums and contributing to the company’s reputation as a market innovator.
Qualifications and Experience
Education
- Bachelor’s degree in Telecommunications, Information Technology, or a related field.
- MBA or Master’s degree is advantageous.
Experience
- 10+ years of experience in a commercial or telecommunications environment, with a proven track record in senior management.
- Demonstrated expertise in launching and managing innovative solutions with end-to-end growth strategy and P&L management.
- Extensive experience leading cross-functional teams in product development, pre-sales, and service delivery.
- Experience working across diverse cultures and geographies.
Skills
- Strong expertise in Agile and Lean methodologies.
- Proven P&L and financial management capabilities.
- Proficiency in solution-specific technologies (e.g., AI) and customer engagement strategies.
- Exceptional leadership, communication, and stakeholder management skills.
APPLY NOW
30 total views, 1 today