Job Description:
Buco is looking for a motivated and customer-focused Sales Representative to join our team in Durban. The successful candidate will play a crucial role in maintaining stock levels, addressing customer needs, and ensuring smooth sales operations.
Key Responsibilities:
- Stock Management: Ensure that stock levels are consistently maintained to meet customer demand.
- Customer Interaction: Listen to customer requirements and provide expert advice or alternatives to meet their needs.
- Customer Service: Handle customer queries accurately and promptly to ensure satisfaction.
- Order Management: Oversee the delivery of customer goods, ensuring accuracy and adherence to company policies.
- Sales & Administration: Manage sales and perform general administrative duties required by the role.
- Telephonic Orders: Take and process orders received over the phone.
- Non-Stock Items: Ensure all non-stock items are quoted and purchased in line with the official company buying policy.
- Delivery Coordination: Ensure agreed delivery times are met consistently.
- Customer Assistance: Provide continuous support to customers, including assistance with loading goods when needed.
- Uphold Company Values: Promote and embody the company values and culture in all interactions.
Requirements:
- Education: Grade 12
- Experience: Minimum of 3 years’ retail sales experience, particularly in the building or construction environment.
Join Buco in Durban as a Sales Representative and contribute to delivering exceptional service and maintaining operational excellence.