Job Description

Affinity health Careers – Sales Administrator-Leads

This role provides essential administrative support to the sales department, ensuring smooth operations and efficiency in managing leads and sales processes.

Key Responsibilities:

• Monitor and manage Vici Dial operations
• Provide administrative support to senior management and sales teams
• Receive and allocate inbound calls effectively
• Assist sales representatives with policy changes
• Compile and maintain reports, including daily sales stats and performance metrics
• Track and send back leads to sales agents
• Maintain and update spreadsheets with key sales data
• Respond to emails and inquiries from clients and agents
• Prepare and analyze sales statistics (daily, weekly, and monthly)
• Manage call time and lead tracking reports
• Handle office administration tasks as required
• Ensure confidentiality in all tasks and processes
• Stay updated with office equipment and industry best practices

Required Qualifications:

• Matric (NQF Level 4)

Experience:

• Minimum of 3 years of administrative experience
• 2 to 3 years of dialer management experience

Skills and Knowledge:

• Strong troubleshooting abilities
• Proficiency in MS Office
• Excellent administrative and reporting skills
• Strong problem-solving and time management capabilities
• Effective verbal and written communication skills
• Knowledge of sales support processes and lead management

Attributes:

• Strong attention to detail
• Team player with excellent interpersonal skills
• Ability to work independently and under pressure
• Self-motivated and organized
• Professional telephone etiquette
• Honest, hardworking, and dedicated

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