Permanent Pharmacist – Wingtip – Clicks Group Careers
Job Description
Clicks Group Careers – Pharmacist – Wingtip
Job Objectives:
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Provide high standards of pharmaceutical care, ensuring accurate and safe dispensing, including generic substitution, and offering advice in accordance with Clicks’ way of working, good pharmacy practice, and within the legal scope as outlined by the South African Pharmacy Council (SAPC).
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Manage all operational activities of the dispensary, including safe and responsible stock management, shrinkage, housekeeping, and administration in line with SAPC regulations and company standards.
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Ensure the dispensary’s operational viability by focusing on core dispensary and clinic targets.
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Oversee the training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements to maintain a competent and motivated team.
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Implement customer service initiatives within the dispensary to deliver a great customer experience, increase customer loyalty, and meet club card participation targets.
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Build and maintain strong working relationships with stakeholders such as centre managers, suppliers, and distribution centres to ensure business objectives are met and opportunities maximized.
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Ensure integration and partnership with the clinic and healthcare aisle to offer customers a comprehensive range of healthcare services.
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Support the company’s vision of becoming the first choice health and beauty retailer by living and promoting the company values.
Knowledge:
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SAPC and relevant legal knowledge
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Ethical working practices and compliance
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Knowledge of stock, cost, risk, and compliance management procedures
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Expertise in patient care and professional counselling
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Customer service excellence
Skills:
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Strong tutorship and coaching abilities
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Results-oriented and target-driven
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Strong planning and organizational skills
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Excellent problem-solving capabilities
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Strong customer orientation
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Interpersonal skills with a focus on customer service and effective patient care
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Computer literacy
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Strong financial acumen
Competencies:
Essential:
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Following instructions and procedures
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Relating and networking
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Delivering results and meeting customer expectations
Desirable:
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Planning and organizing
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Coping with pressures and setbacks
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Entrepreneurial and commercial thinking
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Ability to work with people
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Adhering to principles and values
Desired Experience & Qualification:
Experience:
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Retail Pharmacy experience
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Unisolve experience
Education:
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Essential: Registered Pharmacist with SAPC
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