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11 Mar 2025

Permanent Personal Assistant – Fidelity Vacancies 

Fidelity Services Group – Posted by shazilih Johannesburg, Gauteng, South Africa

Job Description

Fidelity Vacancies – Personal Assistant

Fidelity is looking for a Personal Assistant to support the Regional Manager in Gauteng South and Central. This role is responsible for handling administrative tasks, managing communication, and ensuring smooth day-to-day operations.

Minimum Requirements

  • Clear criminal record
  • Grade 12 certificate or equivalent
  • Higher qualification in office administration or public relations is advantageous
  • Computer literacy with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • At least two years of administrative experience
  • Excellent verbal and written communication skills
  • Driver’s license is advantageous
  • Willingness to work extended hours when required
  • Ability to work under pressure and meet strict deadlines

Key Responsibilities

  • Perform general administrative tasks
  • Answer and screen incoming calls, transfer to the appropriate person, and take messages
  • Handle correspondence, escalate inquiries, and provide feedback to management and clients
  • Assist with report preparation, maintenance, and filing
  • Coordinate meetings and take minutes
  • Manage the Regional Manager’s diary, schedule appointments, and arrange events
  • Welcome visitors, arrange access, and ensure they are accommodated
  • Order, collect, and issue uniforms
  • Assist with general office tasks as required
  • Act as a liaison between the executive, clients, team members, and stakeholders

Core Competencies and Personal Attributes

  • Strong interpersonal skills and relationship-building abilities
  • Flexibility to adapt to changing priorities
  • Self-motivated and proactive approach
  • Strong communication skills
  • Customer-focused mindset
  • Excellent time management and organizational skills
  • Commitment to confidentiality and professionalism
  • Attention to detail and reliability
  • Assertiveness and problem-solving skills

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