Job Description
As the Operations Admin Manager, you will lead and oversee the implementation of store admin and risk management practices to ensure high-performing store operations within your region. You will be responsible for developing the admin and risk capabilities of Store Management to ensure smooth operational functioning and compliance.

Responsibilities

Stock Risk Management:

• Ensure effective stock management, including accurate receipt, transition, and securing of stock on the shop floor to maximize sales.
• Implement and monitor department counts to identify potential stock losses and ensure awareness of stock holdings.
• Support Store Managers in preparing for and executing stock takes, reviewing results, and implementing stock loss action plans as needed.

Cash Risk Management:

• Oversee effective cash management, ensuring accurate recording and completion of all store transactions.
• Implement and monitor store banking and cash handling procedures to prevent discrepancies and losses.
• Support Store Managers in reconciling cash transactions, reviewing controls, and addressing any discrepancies.

Store Efficiency Checklists:

• Monitor and ensure completion of store efficiency checklists, focusing on merchandising and compliance with company policies and procedures.
• Analyze performance, recommend, and follow up on actions to enhance operational efficiencies.

Store Staff Scheduling Control Management:

• Oversee store staff scheduling to ensure effective staffing levels within budget constraints to maximize sales.
• Review staff costs and overtime, addressing any deviations from company norms with the support of Area Managers.

Policy and Procedures, Admin and Filing:

• Ensure adherence to all company policies and procedures, including admin, risk, security, health and safety, HR, stock, and cash management.
• Review, implement, and update policies and procedures as needed. Maintain up-to-date records related to banking, stock breakages, and store efficiency.

Training and Development:

• Develop Store Management on operational administration, policies, procedures, and stock management to enhance their leadership capabilities.

Qualifications

• Diploma or degree in Audit, Retail Management, or a related field.
• 3+ years of experience in multi-store retail management.
• Expertise in auditing, stock management, and retail operations.
• Knowledge of labour legislation and business acumen.
• Strong time management, project management, and organizational skills.
• Excellent communication skills and attention to detail.