Job Objectives:
The Nursing Practitioner will play a key role in establishing and growing a loyal client base by effectively promoting the Clinic’s services to Clicks customers while delivering high standards of patient care and customer service. The role involves providing a variety of clinic services, such as lifestyle management screening tests, well-baby clinics, health immunizations, baby health monitoring, reproductive health services, adult immunizations, minor ailments, wound care, and phlebotomy services.

Key responsibilities include:

• Counseling and advising patients on health information and weight management, and referring patients to pharmacists and other healthcare professionals as needed.

• Ensuring patient information is securely and confidentially maintained on an electronic system, and ensuring that payments for services rendered are collected.

• Managing the clinic’s operations, including administration, booking locums, and accurately reporting on financial and stock management.

• Overseeing stock management to prevent loss and shrinkage, ensuring the proper monitoring of the cold chain, and taking necessary safety precautions, particularly with medical stock.

• Establishing and maintaining health professional networks to enhance the clinic’s commercial viability and service offerings.

• Planning, coordinating, and implementing Health Days and other projects to enhance Clicks’ offerings to its customers.

• Managing adverse events and emergencies professionally and effectively.

Knowledge:

• Strong financial and commercial acumen

• High integrity and professionalism

• Ability to work independently

• Confident, engaging, and customer service-oriented

• Proactive with a keen attention to detail

• Strong computer literacy (MS Office, including Outlook, Word, and Excel)

• Marketing and selling skills

• Effective time management

Competencies:
Essential:

• Delivering results and meeting customer expectations

• Persuading and influencing

• Relating and networking

Desirable:

• Planning and organizing

• Adhering to principles and values

• Following instructions and procedures

• Entrepreneurial and commercial thinking

Desired Experience & Qualifications:
Experience:

• Essential: A minimum of 3 years’ practical experience in a broad range of nursing disciplines, preferably in Community Health, Primary Health, and Midwifery

• Desirable: Experience with Unisolv and Allegra

Education:

• Essential: Registered Nursing Practitioner with SANC