The Monitoring Centre Supervisor will be responsible for overseeing the monitoring of vehicles and ensuring smooth operations within the control room. The role requires strong communication, problem-solving, and organizational skills, as well as the ability to lead and manage a team effectively.

Minimum Requirements:

• Grade 12 / Matric
• Minimum of 3 years of experience as a controller
• Computer literate
• Clean criminal record
• PSIRA registered with a Grade C
• Fully bilingual
• Experience in vehicle and radio monitoring is highly advantageous
• Valid driver’s license

Key Performance Areas:

• Regular communication with vehicles and monitoring their status via tracking systems
• Writing detailed reports on activities and incidents
• Ensuring security and effectively managing staff
• Planning routes and schedules for monitoring purposes
• Communicating with clients and addressing their queries

Core Competencies:

• Strong organizational skills
• Excellent interpersonal skills
• Assertiveness and confidence in decision-making
• Problem-solving abilities
• Self-motivated and able to work independently