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18 Aug
2024
Permanent Market Liquors General Assistant – Food Lovers Market Vacancies
Job Description
Food Lovers Market Vacancies – Market Liquors General Assistant
Job Description
Food Lovers Market is seeking a Market Liquors General Assistant to join our team! In this role, you’ll be crucial in ensuring a pleasant shopping experience for our customers. Your responsibilities will include assisting with product location, answering inquiries, processing transactions, and maintaining a clean, organized store environment. Your friendly and helpful attitude is key to delivering exceptional customer service and fostering a positive store image.
What You’ll Do
- Provide accurate product information, assist customers in making selections, and demonstrate product usage.
- Resolve customer issues and ensure a high level of satisfaction.
- Greet customers warmly, offer assistance, and address questions with a positive attitude.
- Inform customers about sales and special offers to enhance their shopping experience.
- Handle cash and card transactions, issue receipts, and process refunds and exchanges accurately.
- Receive and organize deliveries, manage stock, and keep shelves well-stocked and tidy.
- Quickly restock items that are running low and ensure product availability.
- Dispose of store and storeroom waste properly and maintain cleanliness in designated areas.
- Assist with stock takes and follow safety, security, and environmental guidelines.
- Clean designated areas such as the storeroom and kitchen as required.
Preferences
- Experience in a customer-facing role and with stock takes is preferred.
- Experience using cash registers or POS systems is advantageous.
Application Process
- Assessments required: Potential Work Performance Assessment Battery
- Questions required:
- In which area do you currently live? (Please specify suburb, district, or city)
- Have you previously worked in a customer-facing role?
- Do you have experience with stock takes?
- How do you handle a situation where a customer is dissatisfied with a product?
- What steps do you take to keep shelves and fridges organized and stocked?
- What actions do you take if you notice an incorrect price label?
- Have you used a cash register or computer-based point of sale (POS) system before?
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