Role Overview:
We are seeking a dedicated and skilled Manager Bakery to oversee our bakery operations, maximize turnover, and minimize shortages while adhering to company standards and policies.

Minimum Requirements:

• NQF Level 3 Bakery Qualification
• 2-4 years of experience as a Baker, Bakery Supervisor, or Bakery Manager

Competencies:

• Proven ability to achieve results through others
• Strong planning, organizing, and follow-up skills
• Adherence to standards and policies
• Customer-oriented with excellent communication skills
• Business-minded with a focus on bakery skills and production planning

Key Responsibilities:

Merchandising Management:

• Conduct regular quality checks on merchandise
• Execute merchandising plans and adhere to the plano guide 100%
• Handle products according to SOPs
• Ensure products meet recipe specifications
• Prepare the department for trade by store opening time
• Identify fast-selling items and evaluate their impact on margins and sales opportunities
• Maintain sufficient product availability for customer demand
• Ensure compliance with hygiene, housekeeping, and safety standards
• Monitor and implement promotional activities according to the promotional calendar
• Maintain cleanliness and organization in backup areas
• Follow sell-by dates and rotate stock as per policy/SOP

Food Safety & Hygiene:

• Maintain high standards of hygiene and housekeeping
• Ensure proper stock rotation
• Monitor adherence to food safety and health standards
• Manage non-conformances with effective corrective actions
• Implement and check cleaning schedules
• Record daily food safety checks

Customer Service Management:

• Address customer requests and complaints
• Provide information on out-of-stock items and assist with replacements
• Maintain department standards and ensure equipment is operational

Staff Management:

• Communicate key information and set targets for staff
• Delegate tasks and ensure adherence to procedures and policies
• Attend regional meetings and relay information to staff
• Review and adjust Kronos scheduling
• Coach and develop staff

Administration:

• Ensure equipment is well-maintained
• Monitor waste and turnover
• Identify opportunities to increase turnover and address barriers to achieving budgets
• Ensure all products have current and legible SEL

Systems Management:

• Scan for out-of-stocks and manage inventory
• Draw and analyze reports from SAP
• Process IDTs and manage stock reductions according to SOP
• Regularly check electronic communications
• Process waste and ensure PID counts are accurate

Application Process:
Interested candidates are encouraged to apply with their resume and cover letter detailing their relevant experience and qualifications.