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9 Oct 2024

Permanent Investigation & Risk Administrator – Fidelity Vacancies

Fidelity Services Group – Posted by JobLink24 –  Johannesburg, Gauteng, South Africa

Job Description

Fidelity Vacancies – Investigation

Job Overview:
Fidelity Services Group is seeking a skilled Investigation & Risk Administrator to support the Security division’s administrative functions at the Secunda Sasol Plant. The role requires strong organizational abilities, effective communication, and attention to detail to ensure smooth administrative operations related to investigations and risk management.

Minimum Requirements:

  • Grade 12 (Matric)
  • Valid Driver’s License with proven driving experience (preferred)
  • Proficient in MS Office and general computer literacy
  • 2-3 years of administrative experience

Key Responsibilities:

  • Maintain accurate compliance files for service provider personnel
  • Update and distribute control documents
  • Handle and manage enquiries effectively
  • Provide administrative support to the Security department
  • Liaise with business units and service providers to ensure seamless communication
  • Handle sensitive and confidential information with discretion
  • Promote a positive company image at all times
  • Maintain a robust follow-up and office management system

Core Competencies:

  • Excellent communication skills, both written and verbal
  • Ability to prioritize and manage workload efficiently
  • Strong problem-solving skills and attention to detail
  • Ability to work under pressure and meet deadlines
  • Proficient in managing relationships with internal and external stakeholders
  • Time management and organizational skills
  • Aptitude for customer service and client management

Personal Attributes:

  • Sense of urgency and ability to handle high-pressure situations
  • Assertive, decisive, and able to make sound judgments
  • Enthusiastic and cooperative team player
  • Self-disciplined, with the ability to work independently
  • High ethical standards and integrity
  • Strong customer-centric approach and professionalism
  • Commitment to high performance and ownership of responsibilities

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