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18 Aug
2024
Permanent General Assistant – Food Lovers Market Vacancies
Job Description
Food Lovers Market Vacancies – General Assistant
Job Description
Food Lovers Market is seeking a reliable and enthusiastic General Assistant to join our team. In this role, you will contribute significantly to a positive shopping experience by assisting customers, managing store operations, and maintaining a clean and organized environment. Your friendly demeanor and proactive approach are key to providing exceptional customer service and upholding our store’s standards.
What You’ll Do
- Provide accurate product information, assist customers with product selection, and demonstrate usage.
- Resolve customer issues and ensure their satisfaction with our services.
- Greet customers warmly, offer assistance, and answer queries with a positive attitude.
- Inform customers about current promotions and special offers to enhance their shopping experience.
- Handle transactions, including cash and card payments, issue receipts, and process refunds and exchanges accurately.
- Receive and organize deliveries, manage stock, and ensure products are neatly displayed and readily available.
- Restock items promptly and maintain orderly shelves and fridges.
- Dispose of waste properly and keep designated areas such as the storeroom and kitchen clean.
- Assist with stock takes and adhere to safety, security, and environmental protocols.
- Follow procedures for emergencies and ensure a clean and safe working environment.
Requirements
- Matric
- Reside within 20km of the job location
- Clear criminal record
Application Process
- Assessments required: Potential Work Performance Assessment Battery
- Questions required:
- In which area do you currently live? (Please specify suburb, district, or city)
- Do you have experience in a customer-facing role?
- Have you participated in stock takes before?
- How would you handle a situation where a customer is dissatisfied with a product?
- What steps do you take to ensure shelves and fridges are well-stocked and tidy?
- What actions would you take if you noticed an incorrect price label?
- Do you have experience using a cash register or computer-based point of sale (POS) system?
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