Permanent General Assistant – Food Lovers Market Vacancies
Job Description
Food Lovers Market Vacancies – General Assistant – Eastern Cape
Job Description:
We are looking for a motivated and friendly General Assistant to join our team at Food Lovers Market. As a General Assistant, you will play a key role in enhancing the shopping experience for our customers by offering excellent customer service, maintaining store cleanliness, and ensuring products are well-stocked and organized. Your helpful and positive attitude will contribute to the overall success of the store.
Key Responsibilities:
- Provide accurate product information and assist customers with locating items.
- Address customer inquiries and resolve issues to ensure satisfaction.
- Greet customers warmly and offer assistance throughout their shopping experience.
- Inform customers about promotions, sales, and special offers.
- Handle cash, card payments, and refunds accurately.
- Receive and organize stock deliveries, ensuring products are neatly displayed and easy to find.
- Restock shelves promptly to maintain product availability.
- Dispose of store and storeroom waste correctly, ensuring cleanliness and organization.
- Assist with inventory counts and stock take procedures.
- Adhere to safety, security, and environmental policies, and follow emergency procedures when necessary.
- Keep designated areas, such as the storeroom and kitchen, clean and orderly.
Requirements:
- Matric certificate.
- Experience as a General Assistant, General Worker, or Forklift Operator is advantageous.
- Ability to communicate effectively in English.
- Must reside within 20km of the store.
- Clear criminal record.
Preferences:
While meeting these preferences is a plus, it is not required to be considered for the position:
- South African citizenship.
Application Process:
To apply, you will need to complete assessments and answer the following questions:
- Where do you currently live? (Please specify suburb, district, or city.)
- Have you previously worked in a customer-facing role?
- Do you have experience with stock takes?
- How would you handle a customer who is dissatisfied with a product?
- What steps do you take to keep shelves and fridges full and tidy?
- How would you handle an incorrect price label?
- Have you used a cash register or POS (point of sale) system before?
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