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2 Jan 2025

Permanent Fresh Stop General Assistant – Food Lovers Market Vacancies

Food Lover’s Market – Posted by JobLink24 –  Randburg, Gauteng, South Africa

Job Description

Food Lovers Market Vacancies – Fresh Stop General Assistant

Job Description

Food Lovers Market is seeking a dedicated Fresh Stop General Assistant to join our team! As a General Assistant, you will play a crucial role in creating a positive shopping experience for our customers. You will assist with locating items, answering questions, processing payments, and maintaining a clean and organized store environment. Your friendly and helpful demeanor will help deliver excellent customer service and promote a positive image for our store.

Key Responsibilities

  • Provide customers with accurate information about products, assist them in making choices, and demonstrate how to use the products.
  • Solve customer issues and ensure they leave satisfied with the service.
  • Greet customers warmly, offer help, and answer questions with a positive attitude.
  • Inform customers about sales, promotions, and special offers to enhance their shopping experience.
  • Handle cash and card payments, issue receipts, and manage refunds and exchanges accurately.
  • Receive deliveries, organize products, and ensure stock levels are tracked and managed efficiently.
  • Ensure products are neatly displayed on shelves and kept available for customers at all times.
  • Quickly restock sold-out items to maintain product availability.
  • Dispose of store and storeroom waste correctly and keep the store organized.
  • Assist with stock takes to ensure accurate inventory.
  • Follow safety, security, and environmental policies and procedures, including emergency protocols.
  • Clean and maintain designated areas, such as the storeroom and kitchen, to ensure a hygienic environment.

Requirements

  • Matric (Grade 12) qualification.
  • Proficiency in English.
  • Must reside within 25 km of the job location.
  • Clear criminal record.

Preferences

  • Previous experience in a customer-facing role is a plus.
  • Experience with stock taking is advantageous.
  • South African candidates are preferred.

Application Process

To apply for the Fresh Stop General Assistant position, please complete the following assessments:

  • Potential Work Performance Assessment Battery.
  • Questions to answer:
    1. In which area do you currently live? (Please specify your suburb, district, or city.)
    2. Have you previously worked in a customer-facing role?
    3. Do you have experience with stock taking?
    4. How do you handle a situation where a customer is dissatisfied with a product?
    5. What steps do you take to keep shelves and fridges full and tidy?
    6. What do you do if you notice a price label is incorrect?
    7. Have you used a cash register or computer-based point of sale (POS) system before?

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