Permanent Fitment Quality Inspector (QC) – Fidelity Vacancies
Job Description
Fidelity Vacancies – Fitment Quality Inspector (QC)
Reporting to: Technical Manager
The primary responsibility of this role is to manage and maintain fitment quality within Fidelity Secure Drive. The Fitment Quality Inspector will oversee customer-related issues, ensure adherence to fitment standards, and represent the company in all fitment-related matters. This role contributes to the company’s mission of delivering superior quality technology and information, supported by first-rate service.
Key Responsibilities:
Ensure all allocated resources are managed and maintained effectively
Monitor vehicle cleanliness, roadworthiness, and compliance with traffic regulations
Safeguard tools and ensure proper stock management, including regular stock takes and resolution of discrepancies
Ensure all company-issued devices and equipment are fully operational and monitor data usage
Maintain a professional appearance, ensuring uniforms comply with PSIRA standards and are clean and presentable
Provide operational support, including on-the-job training for technicians and handling client complaints when required
Offer product support both onsite and remotely, addressing technical and client-related queries
Conduct high-quality hardware installations within specified timelines
Repair, maintain, and install vehicle tracking systems while ensuring adherence to fitment quality standards
Assist with technical evaluations, repairs, and the implementation of new fitment techniques in line with OEM guidelines
Maintain personal hygiene and ensure adherence to company policies and procedures
Take initiative to develop technical skills and provide comprehensive feedback to internal stakeholders
Minimum Qualifications and Experience:
Matric
Valid driver’s license (Code B)
Clear criminal record
PSIRA Grade C
Trade test in motor electrical, electronics, or a related field preferred
Auto-electrician qualification is an advantage
Minimum 6-10 years of experience in vehicle tracking system fitment
Key Attributes:
Strong fault-finding skills
Attention to detail
Problem-solving ability
Action-oriented approach
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