Job Description

Truworths Careers – Field Quality Auditor

Field Quality Auditor – Truworths Careers

About the Program
Truworths Careers is seeking a passionate and driven Field Quality Auditor to join a fast-paced retail environment. This role is ideal for an energetic, hands-on professional who enjoys learning, problem-solving, and being challenged within a dynamic team.

Job Description
The Field Quality Auditor will be responsible for quality control monitoring across CMTs and service providers, ensuring products meet Truworths’ quality standards. The role requires close collaboration with technical, design, and operations teams to identify issues, implement corrective actions, and drive continuous improvement.

Key Responsibilities

• Conduct quality control monitoring of goods produced at CMTs and service providers, including cutting, printing, embroidery, pleating, and finishing
• Liaise with Design Division Garment Technologists on quality-related matters
• Collaborate with technical teams, operations managers, and planners to resolve quality issues
• Compile AQL and S4 reports in line with required standards
• Report, track, and monitor factory quality issues, implement action plans, and mentor teams for improvement
• Provide daily quality reports to Head Office
• Manage priority workloads, appointments, and schedules effectively

Qualifications and Experience

• Proven clothing manufacturing experience in a factory environment
• Experience in a senior quality assurance, auditor, or supervisory role
• 3–5 years’ experience in a similar role or level of responsibility
• Proven experience conducting AQL inspections (Level 2.5 major, 4 minor) and compiling AQL and S4 reports
• Valid Code 8 driver’s license
• Basic computer literacy with Excel skills as an advantage

Competencies

• Strong communication and interpersonal skills
• Clear reporting of quality issues using written reports and photographic evidence
• Confident in handling conflict with a solutions-focused approach
• High attention to detail with strong energy and drive
• Solid AQL knowledge
• IT competence with basic Microsoft Office skills, including Outlook, Excel, and Word
• Service-oriented and results-driven mindset
• Ability to work independently and manage time effectively
• Confident in providing clear, constructive feedback

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