Contract eCommerce Product Coordinator | Cape Union Mart
Job Description
Cape Union Mart Vacancies – eCommerce Product Coordinator – 6 Month Maternity Contract – Cape Union Mart Group
Location: Cape Town, Western Cape
Company: Cape Union Mart
Job Type: Permanent
Job Sector: Retail
eCommerce Product Coordinator – 6 Month Maternity Contract
Cape Union Mart Group
We’re seeking a proactive and detail-oriented eCommerce Product Coordinator to oversee the daily operations of our online platforms. In this pivotal role, you’ll manage product catalogue accuracy, optimize website performance, and ensure seamless coordination between marketing, design, and merchandising teams. Your focus will be on delivering an engaging digital shopping experience that drives sales and customer satisfaction.
If you’re passionate about eCommerce, thrive in a fast-paced setting, and enjoy cross-functional collaboration, we want to hear from you.
Key Responsibilities
- Maintain and update product catalogues, including descriptions, attributes, images, and videos.
- Optimize website navigation and structure to align with brand strategy and product assortments.
- Execute campaigns, promotions, and product launches in sync with marketing calendars.
- Provide accurate product lists to internal teams and ensure consistency across platforms.
- Enhance search functionality and keyword strategies to boost conversions.
- Utilize AI and personalization tools for product recommendations and sorting rules.
- Conduct regular QA checks and audits to uphold site performance and accuracy.
- Troubleshoot and resolve customer and internal queries efficiently.
- Support user testing for new website features and enhancements.
What You’ll Need to Succeed
Qualifications & Experience
- 2-5 years of experience in eCommerce, digital marketing, or a related field.
- Matric certification and a relevant tertiary qualification (eCommerce, Digital Marketing, or similar).
- Familiarity with eCommerce platforms, Google Analytics, and SEO best practices.
- Proficiency in Microsoft Office, particularly Excel.
- Knowledge of digital marketing channels (PPC, display, affiliate marketing).
- Understanding of web design principles and user experience (UX).
Competencies
- Highly organized with strong attention to detail.
- Self-motivated, goal-driven, and able to work independently.
- Adaptable to fast-paced, evolving environments.
- Collaborative mindset with excellent communication skills.
- Growth-oriented with a passion for eCommerce and customer experience.
- Quick learner with strong technical aptitude.
Why Join Us?
At Cape Union Mart Group, we champion innovation and excellence in digital retail. This role offers the chance to contribute to a dynamic team, sharpen your skills, and shape the future of online shopping.
We prioritize diversity and transformation. Candidates who advance our Employment Equity goals will be given preference.
APPLY NOW
How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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