DisChem Vacancies – Dispensary Manager

Job Overview:
Dis-Chem Pharmacies is seeking a skilled Dispensary Manager for their Wonderboom store. This role involves managing and supervising the dispensary and self-medication areas, ensuring that pharmaceutical care meets the highest standards. You will be responsible for addressing patient needs, overseeing staff, and maintaining compliance with pharmaceutical regulations.

Key Responsibilities:

• Manage and supervise the dispensary and self-medication areas, ensuring adequate staffing and adherence to scope of practice.
• Enforce Good Pharmacy Practice (GPP) rules and regulations among staff.
• Monitor stock levels to ensure no expired or short-dated stock is held; regularly dispose of expired stock and manage negative stock.
• Prepare for stocktaking and follow the stock ordering process to ensure maximum purchasing compliance.
• Secure Schedule 6 medication and maintain accurate records; keep SAPC registration and annual fees up to date.
• Interpret prescriptions accurately, act professionally, and ensure legal compliance according to SAPC regulations.
• Capture script details, verify patient information, and ensure accurate medication picking, packing, labeling, and checking.
• Provide clear instructions to patients on medication use and stay updated on medical aid procedures and requirements for claims and dispensing.
• Process and submit paperwork for medical aid claims and ensure authorization of chronic, HIV/AIDS, and oncology medications.
• Maintain and manage customer profiles, including merging profiles and handling profile messages.
• Oversee training and management of the Dispensary Admin Assistant, ensuring they handle most of the dispensary administration tasks.

Minimum Requirements:

• Essential:
  • Grade 12 / Matric.
  • BPharm or equivalent qualification.
  • Registered with the South African Pharmacy Council (SAPC).
  • Registered tutor.
  • Experience with Unisolv.
  • Supervisory experience.
  • Computer literate (MS Office).
  • Strong numerical skills.
  • Proficiency in English and a second language.
  • Ability and willingness to work retail hours.
• Advantageous:
  • Previous management experience of at least 7 staff members.
  • Relevant retail/FMCG experience.
  • Knowledge of a third additional language.
  • Experience with SAP and E-Scripting.

Competencies:

• Proficiency in English and a second language (read, write, speak).
• Strong communication skills and customer service focus.
• Basic knowledge of dosing, drug interactions, and conflict management.
• Proven supervisory experience and ability to train staff.
• Excellent attention to detail, problem-solving skills, and ability to work under pressure.
• Trustworthy, honest, and a team player.
• Good time management and computer skills (MS Office).

Special Conditions of Employment:

• Registered with the South African Pharmacy Council.
• Willing and able to work retail hours.
• Ability to manage conditions such as controlled room temperature, security, and limited space.
• Physically fit, able to stand for long periods.
• Valid driver’s license and reliable transport.
• South African citizenship.
• Clear credit and criminal records.

Remuneration and Benefits:

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff account.

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