Job Description

Clicks Group Careers – Commercial Executive

Commercial Executive – Clicks Group

Job Purpose
The Commercial Executive is responsible for driving competitive and sustainable growth within the Commercial division by leading category strategy, value retailing, and strategic supplier partnerships. The role focuses on growing market share, improving margins, and delivering commercial objectives in a highly competitive health and beauty retail environment.

Key Responsibilities

• Develop and execute category strategies and operating plans aligned to Commercial and Group objectives.

• Lead product assortment strategies, including exclusive and differentiated ranges, to position the business as a preferred destination in health and beauty.

• Implement space and range principles to ensure impactful in-store execution and seamless digital merchandising.

• Drive value retailing through effective price policy, promotional strategy, and trade terms to achieve sales, margin, and customer outcomes.

• Define category budgets and annual operating plans, monitor KPIs, and implement data-driven corrective actions.

• Build and manage strong supplier partnerships, negotiating competitive trading terms, joint business plans, and service level agreements.

• Collaborate closely with Supply Chain, Stores, Omni-channel, Finance, and Marketing teams to ensure end-to-end delivery.

• Lead, develop, and inspire high-performing teams to achieve current and future business objectives.

• Improve merchandise ways of working across divisions to enhance speed, efficiency, and execution excellence.

Functional Expertise

• Extensive category management experience in FMCG, health, and beauty with a strong trading track record.

• Proven value retailing capability and sound commercial judgement.

• Digital proficiency across e-commerce, retail media, and data-led merchandising.

• Strong understanding of the South African FMCG landscape, consumer missions, and market dynamics.

• End-to-end supply chain knowledge from sourcing through to shelf availability and fulfilment.

• Financial planning expertise, including budgeting, forecasting, and P&L ownership.

• Advanced supplier negotiation skills, including trading terms and joint business planning.

• Strong retail management capability, including market trend and competitor analysis.

• Working knowledge of relevant legislation, product compliance, and labelling requirements.

Performance Measures

• Category sales, margin, and market share growth.

• Price perception, promotional effectiveness, and return on investment.

• Supplier trading term optimisation and joint business plan delivery.

• Team engagement, capability development, and talent retention.

• Operating plan execution and process efficiency improvements.

Skills and Attributes

• Strong commercial acumen with advanced negotiation and influencing skills.

• Entrepreneurial mindset with enterprise-wide thinking.

• Resilient, tenacious, and accountable with strong execution focus.

• Analytical and data-driven decision-making capability.

• Strategic thinking with the ability to translate insight into action.

• Excellent stakeholder management and relationship-building skills.

• Clear and effective verbal and written communication, including executive-level presentations.

• High attention to detail with a strong bias for action.

• Authentic, principled leadership with a people-centred and performance-driven approach.

Minimum Education and Experience Requirements

• Relevant degree such as BCom is essential; postgraduate qualification or MBA is advantageous.

• 5 to 8 years’ experience in a senior commercial role within retail or FMCG.

• Proven track record of delivering category growth, margin improvement, and successful supplier negotiations in competitive markets.

Competencies

• Entrepreneurial and Commercial Thinking

• Analysing

• Deciding and Initiating Action

• Leading and Supervising

• Planning and Organising

• Persuading and Influencing

• Delivering Results and Meeting Customer Expectations

• Formulating Strategies and Concepts

• Authenticity and Integrity

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