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31 Aug 2024

Part-Time Casual Cashiers – Fountain Est – DisChem Vacancies

DisChem – Posted by JobLink24 Jeffreys Bay, Eastern Cape, South Africa

Job Description

DisChem Vacancies – Casual Cashiers – Fountain Est

Job Overview:
Dis-Chem Pharmacies is continuously expanding and is seeking dedicated Casual Cashiers to join our talent pool for the Fountain Estate store in Jeffrey’s Bay. By becoming part of our strategic talent pool, you will be pre-screened for future job opportunities, ensuring a seamless integration into our team. As a Casual Cashier, you will play a pivotal role in delivering exceptional customer service and maintaining accurate transaction records, contributing to a world-class shopping experience.

Purpose of the Role:
Support customer service at the point of sale, ensuring a seamless and enjoyable shopping experience. Accurately record customer transactions using the Dis-Chem operating system, adhering to company policies and standard operating procedures to eliminate inaccuracies and minimize fraud risks.

Key Responsibilities:

  • Customer Service:
    • Provide outstanding service in line with Dis-Chem’s customer service policies.
    • Establish and maintain professional relationships with customers.
    • Address and resolve customer complaints and compliments, reporting them to the Frontline Supervisor or store management.
  • Transaction Processing:
    • Accurately handle all types of payments, including cash, bank cards, vouchers, coupons, and other accepted forms.
    • Process loyalty cards from our accelerator partners (e.g., Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, eBucks).
    • Ensure all transactions are recorded correctly, maintaining zero tolerance for inaccuracies.
  • Cash Management:
    • Manage cash flow responsibly, placing cash in drop safes according to Dis-Chem’s SOPs.
    • Maintain the security of your code and password, ensuring they are used exclusively by you and changed regularly.
    • Handle daily takings confidentially, discussing only with management as necessary.
  • Sales and Promotions Awareness:
    • Stay informed about current sales, promotions, and store merchandise.
    • Assist customers with queries regarding products and ensure all outgoing items are scanned and paid for correctly.
  • Security and Compliance:
    • Adhere to Dis-Chem’s security policies and procedures.
    • Recognize and report any suspicious behavior to management.
    • Ensure all line voids and price changes are approved and signed off by a supervisor.
  • Store Maintenance:
    • Assist with stock exchanges, returns, and ensure merchandise is handled carefully to minimize losses.
    • Maintain a presentable appearance, wearing the correct uniform and badge at all times.

Minimum Requirements:

  • Essential:
    • Grade 12 / Matric.
    • Minimum of 6 months’ experience in cashier/till operations.
    • Computer literate, particularly in MS Office.
    • Strong numerical skills.
    • Excellent command of the English language, both written and oral.
    • Basic customer service skills.
    • Willingness and ability to work retail hours.
  • Advantageous:
    • At least 1 year of retail experience.
    • Proficiency in a third additional language.

Competencies:

  • In-depth knowledge of operating cash registers and maintaining cash drawers.
  • Expertise in processing sales, refunds, and various payment methods.
  • High level of accuracy and attention to detail.
  • Presentable and professional demeanor.
  • Strong emotional intelligence and social awareness.
  • Accountability and trustworthiness.
  • Effective problem-solving and time management skills.
  • Ability to analyze basic reports and handle confidential information responsibly.

Special Conditions of Employment:

  • Must be willing and able to work retail hours.
  • Physically fit to lift and move heavy boxes, adhering to health and safety standards.
  • Reliable transport and/or reside in close proximity to the Fountain Estate store.
  • Must be a South African citizen with clear credit and criminal records.

Remuneration and Benefits:

  • Market-related salary.

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