Job Description:
Dis-Chem Pharmacies is seeking Casual Cashiers for their Port Shepstone store. This role supports customer service at the point of sale while ensuring a world-class shopping experience. The Casual Cashier will record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with zero tolerance for inaccuracies and the elimination of fraud risk.

Minimum Requirements: Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience in cashier/till operations
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Job Responsibilities:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem’s 5-star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods when authorized
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, and other forms of payment) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
• Ensure cash is placed in drop safes according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you, kept safe, and changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure all money is kept safely and securely inside the till
• Handle daily takings confidentially and only discuss with management
• Be alert and report suspicious behavior to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies: Essential:

• In-depth knowledge of operating cash registers and maintaining cash drawers
• Knowledge of processing sales, refunds, and payments
• Strong command of English (written and oral)
• Accuracy and attention to detail
• Presentable
• Emotional intelligence and social awareness
• Accountability
• Problem-solving skills
• Ability to analyze basic reports
• Trustworthy and honest
• Time management

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary