DisChem Vacancies – Casual Cashier – Cape Road

Job Overview:
Dis-Chem Pharmacies is seeking a dedicated Casual Cashier for their Cape Road store in Port Elizabeth. As a Casual Cashier, you will be at the forefront of delivering exceptional customer service at the point of sale, ensuring a seamless and enjoyable shopping experience for all customers. Your role includes accurately recording customer transactions in line with Dis-Chem’s company policies and standard operating procedures, with a strong focus on minimizing inaccuracies and eliminating fraud risks.

Key Responsibilities:

• Customer Service:
  • Adhere to Dis-Chem’s customer service policies and procedures.
  • Build and maintain professional relationships with customers.
  • Report customer complaints and compliments to the Frontline Supervisor or store management.
• Transaction Processing:
  • Accurately process all payments, including cash, bank cards, vouchers, coupons, and other forms accepted by Dis-Chem.
  • Handle loyalty cards from Dis-Chem’s accelerator partners, including Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks.
  • Ensure all transactions are recorded correctly, with a zero-tolerance approach to inaccuracies.
• Cash Management:
  • Manage cash flow responsibly, ensuring all cash is securely placed in the drop safe as per Dis-Chem’s SOPs.
  • Keep your code and password secure, changing them regularly and ensuring they are used exclusively by you.
  • Handle daily takings confidentially and discuss only with management as necessary.
• Sales and Promotions Awareness:
  • Stay informed about current sales, promotions, and store merchandise.
  • Ensure all outgoing stock, items, and scripts are scanned and paid for accurately.
  • Assist customers with any queries regarding store merchandise.
• Security and Compliance:
  • Adhere to Dis-Chem’s security policies and procedures.
  • Recognize and report any suspicious behavior to management.
  • Ensure all line voids and price changes are approved and signed off by a supervisor.
• Store Maintenance:
  • Assist with merchandise exchanges and returns, ensuring proper authorization.
  • Maintain a presentable appearance and adhere to Dis-Chem’s 5-star communication principles.

Minimum Requirements:

• Essential:
  • Grade 12 / Matric.
  • Minimum of 6 months’ experience in cashier/till operations.
  • Proficient in MS Office.
  • Strong numerical skills.
  • Excellent command of the English language, both written and oral.
  • Basic customer service skills.
  • Willing and able to work retail hours.
• Advantageous:
  • Proficiency in a third additional language.

Competencies:

• In-depth knowledge of operating cash registers and maintaining cash drawers.
• Expertise in processing sales, refunds, and various payment methods.
• High level of accuracy and attention to detail.
• Presentable and professional demeanor.
• Strong emotional intelligence and social awareness.
• Accountability, trustworthiness, and problem-solving skills.
• Effective time management and the ability to analyze basic reports.

Special Conditions of Employment:

• Must be willing and able to work retail hours.
• Must have reliable transport and/or reside in close proximity to the store.
• Must be a South African citizen with clear credit and criminal records.

Remuneration and Benefits:

• Market-related salary.

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