Cashier – Dischem Vacancies – Vredenburg

Job Description:

Dis-Chem Pharmacies is seeking an experienced Cashier for their Weskus Mall store. The successful candidate will support exceptional customer service at the point of sale, ensuring a world-class shopping experience. You will record customer transactions on the Dis-Chem operating system, adhering to company policies and standard operating procedures, with a focus on accuracy and fraud prevention.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum of 6 months’ experience in cashier/till operations
• Computer literate with proficiency in MS Office
• Strong numerical skills
• Excellent command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities:

• Follow Dis-Chem’s customer service policies and procedures
• Build and maintain professional relationships with customers
• Report customer feedback, complaints, and compliments to the Frontline Supervisor or store management
• Maintain the customer turnover hourly rate
• Stay informed about current sales and promotions
• Ensure the safety of colleagues and customers
• Implement Dis-Chem’s 5-star communication principles
• Manage cash flow responsibly
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Handle merchandise exchanges and accepted returns as authorized
• Process all transactions, including cash, bank cards, vouchers, and coupons
• Process loyalty cards from accelerator partners such as Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks
• Secure cash in the drop safe according to Dis-Chem’s SOPs
• Protect the confidentiality of your code and password
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Keep all money securely inside the till
• Manage daily takings confidentially, sharing details only with management
• Be vigilant, recognize, and report suspicious behavior to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• Proficient in operating cash registers and maintaining cash drawers
• Experienced in processing sales, refunds, and payments
• Strong command of English (written and oral)
• High accuracy and attention to detail
• Presentable appearance
• Emotional intelligence and social awareness
• Accountability and problem-solving skills
• Ability to analyze basic reports
• Trustworthy, honest, and effective time management

Advantageous:

• Proficiency in an additional language

Special Conditions of Employment:

• Willing and able to work retail hours
• Reliable transport or residence close to the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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