Job Description

Cashbuild Vacancies – Cashier

Cashier – Cashbuild Vacancies

Job Description
The Cashier is responsible for the accurate processing of all Point of Sale (POS) transactions and related documentation to ensure a positive customer experience. The role ensures that all goods and stock are correctly scanned and paid for before leaving the store.

Requirements

• Grade 12 or a minimum of one year relevant work experience
• Ability to communicate in English and the dominant local language
• Strong numerical skills with the ability to perform basic calculations accurately
• Sound administrative and organizational skills
• Willingness to work shifts, weekends, and public holidays
• Ability to perform well under pressure

Key Performance Areas

Cash Handling

• Ensure all allocated cash, including floats and petty cash, balances with no shortages or overages
• Correctly identify and scan goods on the POS system
• Accurately record the correct payment methods received from customers
• Maintain sufficient change at all times
• Complete pick-ups accurately and within required limits
• Perform accurate cash-ups at the end of each shift
• Ensure daily takings are securely dropped into the drop safe or vault
• Process all transactions related to other stores’ money, deliveries, and quotes correctly

Administration

• Sign, compile, and file all documentation related to cashier duties

Ready for Business

• Adhere to Ready for Business and Beyond My Control standards in line with the Cashbuild Way

Customer Service

• Provide fast, friendly, and efficient service to all customers at checkout
• Direct customers to the appropriate staff member for further assistance
• Comply with the company dress code at all times

Safety (OHSA)

• Ensure compliance with safety standards within the area of responsibility
• Promote customer and staff safety at all times
• Report any safety or operational discrepancies to the Store Manager

Security Awareness

• Adhere to system password controls at the till point
• Ensure safe handling and transport of cash to the cash office according to company procedures

Values

Integrity

• Act in accordance with accepted professional and ethical standards
• Demonstrate honesty, reliability, and sincerity
• Handle sensitive information with care and confidentiality
• Recognize and respect organizational values and boundaries

Accuracy

• Maintain a high level of attention to detail
• Work in a structured and orderly manner
• Complete tasks accurately from start to finish
• Proactively check work to prevent errors

Client Focus

• Identify and respond proactively to customer needs
• Engage with customers in a friendly and helpful manner
• Demonstrate commitment to resolving customer queries
• Create a welcoming environment with a positive, can-do attitude

Personal Development

• Recognize personal strengths and areas for improvement
• Actively pursue learning and skills development opportunities
• Participate in relevant training programs
• Seek feedback to support continuous improvement

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