DisChem Vacancies – Cashier – Cape Road

Job Description:
Dis-Chem Pharmacies is seeking experienced Cashiers for our Cape Road store in Port Elizabeth. The ideal candidate will provide outstanding customer service at the point of sale, ensuring each customer enjoys a world-class shopping experience. You will accurately record transactions in line with Dis-Chem’s policies and standard operating procedures, with strict attention to detail to prevent inaccuracies and eliminate fraud risk.

Key Responsibilities:

• Customer Service:
  • Adhere to Dis-Chem’s customer service policies and procedures.
  • Build and maintain professional relationships with customers.
  • Promptly report customer complaints and compliments to the Frontline Supervisor or store management.
• Transaction Processing:
  • Process all types of payments, including cash, bank cards, vouchers, coupons, and other forms of payment accepted by Dis-Chem.
  • Manage loyalty card transactions for Dis-Chem’s accelerator partners, including Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks.
  • Ensure accuracy in all transactions, maintaining a zero-tolerance approach to errors.
• Cash Management:
  • Securely manage cash flow, placing all cash in the drop safe as per Dis-Chem’s SOPs.
  • Ensure that your code and password are used only by you, are kept secure, and are changed regularly.
  • Handle daily takings confidentially, discussing them only with management when necessary.
• Sales and Promotions Awareness:
  • Stay informed about current sales, promotions, and store merchandise.
  • Ensure all outgoing stock, items, and scripts are scanned and paid for correctly.
  • Assist customers with queries regarding store merchandise.
• Security and Compliance:
  • Adhere to Dis-Chem’s security policies and procedures.
  • Be vigilant, recognizing and reporting any suspicious behavior to management.
  • Ensure all line voids and price changes are approved and signed off by a supervisor.

Minimum Requirements:

• Essential:
  • Grade 12 / Matric.
  • Minimum of 6 months’ experience in cashier/till operations.
  • Proficiency in MS Office.
  • Strong numerical skills.
  • Excellent command of the English language, both written and oral.
  • Basic customer service skills.
  • Willing and able to work retail hours.
• Advantageous:
  • Proficiency in a third additional language.

Competencies:

• Expertise in operating cash registers and maintaining cash drawers.
• Knowledge of processing sales, refunds, and payments.
• High level of accuracy and attention to detail.
• Presentable and professional demeanor.
• Strong emotional intelligence and social awareness.
• Accountability, trustworthiness, and problem-solving skills.
• Effective time management and the ability to analyze basic reports.

Special Conditions of Employment:

• Willingness and ability to work retail hours.
• Reliable transport and/or residence in close proximity to the store.
• South African citizenship.
• Clear credit and criminal records.

Remuneration and Benefits:

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff account.

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