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8 Aug
2024
Permanent Benefits Administrator – Shoprite Vacancies
Job Description
Shoprite Vacancies – Benefits Administrator
Purpose of the Role:
The Benefits Administrator will support the Benefits team by providing accurate and timely administrative services, including document management and filing, to ensure all Benefits activities are recorded and traceable. This role also involves additional ad hoc support as required within the function.
Key Responsibilities:
- Provide administrative support for employee benefit enrollments, changes, and terminations in line with legislation and company policies.
- Maintain and update accurate employee records and benefits information in People Team systems or databases.
- Coordinate the resolution of queries related to Benefits, communicating on behalf of others and delivering messages to third parties as needed.
- Escalate concerns or challenges to ensure efficient workflow and timely resolution.
- Capture, update, and process relevant documents on appropriate systems.
- Maintain filing and record-keeping for reference and auditing purposes.
- Use official templates and systems for correspondence, memos, and related administrative tasks.
- Update and maintain Benefits data according to data standards.
- Perform general office and functional-specific administration duties.
- Manage and capture orders in relevant systems as required.
- Coordinate stationery requirements for the Benefits function.
- Work with stakeholders such as insurance providers and retirement fund administrators to resolve benefit-related issues.
- Ensure confidentiality and security of employee information in compliance with privacy regulations.
- Assist in creating and distributing benefit-related communications, including brochures, handouts, and online resources.
- Participate in benefits team meetings and contribute to process improvement initiatives.
- Stay informed on changing regulations and best practices in employee benefits administration.
Qualifications:
- Essential: Grade 12, National Senior Certificate.
- Beneficial: Diploma in Administration or equivalent.
Experience:
- Essential: Minimum of 1 year in an HR Administrator or equivalent role.
- Preferred: Experience within the FMCG, retail sector, or similar.
Knowledge and Skills:
- Experience in a fast-paced administrative role with strong customer service skills.
- Ability to prioritize tasks and meet deadlines efficiently.
- Capability to learn new skills quickly while ensuring accuracy.
- Familiarity with employee benefits administration processes and systems.
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