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10 Aug
2024
Permanent Assistant Store Manager Miladys Canal Walk – Mr Price Vacancies
Job Description
Mr Price Vacancies – Assistant Store Manager Miladys Canal Walk
Job Description
We are seeking a dynamic and disciplined Assistant Store Manager to lead and oversee daily store operations. Your role will be crucial in ensuring that overall objectives, store targets, and customer service standards are not only met but exceeded.
Responsibilities
Stock Management:
- Ensure accurate receipt, unpacking, merchandising, and replenishment of stock on the sales floor.
- Monitor and manage stock levels through defined processes, including stock counts, stock takes, and action plans to mitigate risks such as stock loss.
- Maintain the stockroom to meet high housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyze sales and profitability reports to collaborate with management on operational action plans, enhance sales performance, and monitor store expenditure.
- Review in-store product performance and provide feedback to the support center to drive sales improvements.
- Identify and propose new opportunities to increase sales and brand awareness, including in-store marketing, competitor analysis, local event participation, and driving new accounts/memberships as applicable.
Risk Management:
- Conduct compliance checks including admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, and adherence to health & safety standards.
- Ensure overall compliance with company policies and procedures.
Customer Experience Management:
- Implement and maintain customer experience processes, including business instruction letters, markdowns, repricing, promotions, and general housekeeping, to ensure high customer service standards.
Leadership & Development:
- Lead and motivate the store team to achieve KPIs and operational goals aligned with company values.
- Identify and address training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer, and manage performance in accordance with company policies and procedures.
Qualifications:
- Grade 12.
- 3 years of experience in an Assistant Store or Store Managerial role.
- Strong background in sales and service management.
- Proficient in computer applications.
- Excellent communication skills.
- Solid understanding of retail trade, brand, customer, and product.
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