Purpose of the Job
House & Home, a division of the Shoprite Group—Africa’s largest retailer—has exciting opportunities for an Admin Controller to join our dynamic team. This role operates in a fast-paced furniture retail environment where customer needs and operational efficiency are paramount.

Job Objectives:

• Manage all cash-related activities within the branch.
• Oversee the credit control function, ensuring proper documentation and approvals.
• Handle payments and credit agreements, ensuring compliance and accuracy.
• Maintain a neat, organized, and compliant payment work area.
• Conduct follow-ups on insurance requests and approvals.
• Print, authorize, and quality-check contracts and supporting documentation.
• Submit credit agreement documentation for final approval and monitor the process.
• Follow up on contract and TV license approvals.
• Address customer queries and complaints related to credit issues promptly.
• Train new sales staff on National Credit Act requirements and proper contract documentation procedures.
• Provide training and quality oversight for admin clerks.
• Assist with safe money drops and ensure secure handling of cash.

Qualifications:

• Essential: National Senior Certificate (Matric).
• Desirable:
  • Admin and Sales Management training.
  • Trainee Manager training.
  • Cost control diploma.

Experience:

• 1-2 years of relevant experience.
• Experience in the retail or furniture environment is advantageous.

Knowledge & Skills:

• Familiarity with retail furniture operations (6-12 months preferred).
• Strong administrative and organizational skills.
• Excellent communication and customer service skills.
• Knowledge of the National Credit Act and credit agreement processes.