Permanent Accounts Receivable Officer – Value Vacancies
Job Description
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Value Vacancies – Accounts Receivable Officer
Accounts Receivable Officer
Purpose of the Job
The Accounts Receivable Officer is responsible for managing customer accounts according to agreed credit terms, ensuring timely payment collection, and maintaining accurate financial records. This role includes monitoring credit limits, reconciling overdue accounts, allocating payments accurately, resolving queries efficiently, and providing administrative and operational support to the finance and sales teams. The Accounts Receivable Officer also builds strong customer relationships while ensuring adherence to company credit policies.
Key Responsibilities
Operational Management
- Collect outstanding payments from customers within agreed credit terms.
- Monitor and manage customer credit limits to prevent overexposure.
- Liaise with customers regarding outstanding payments and credit note requests.
- Process remittance advices for payments reflected in daily bank statements.
- Allocate payments accurately using the Embrace Financial System.
- Compile detailed reconciliations for all overdue accounts.
- Maintain Days Sales Outstanding (DSO) performance in line with authorised timelines.
- Provide customers with statements, invoices, credit notes, PODs, and rental agreements on request.
- Collaborate with Sales Representatives to resolve account-specific issues.
- Communicate professionally with customers to manage expectations and maintain relationships.
- Report regularly to management on outstanding accounts and credit control status.
- Ensure timely escalation of unresolved issues.
Payment Processing & Reconciliation
- Obtain and process remittance advices for payments reflected in daily bank statements.
- Allocate payments accurately on the Embrace Financial System.
- Reconcile all overdue debtor accounts, detailing outstanding invoices and unused credit notes.
- Supply customers with relevant financial documents on request.
Query Management & Interdepartmental Coordination
- Log and track all payment-related queries to ensure timely resolution.
- Support operational functions as required to maintain workflow within the finance and credit control team.
- Maintain clear communication with Sales Representatives and other internal departments to support debt recovery processes.
Professional Conduct & Compliance
- Maintain professional conduct in all interactions with customers and colleagues.
- Adhere to the company’s dress code and represent the organisation in a respectful and presentable manner.
- Ensure compliance with all Health and Safety standards.
- Maintain high housekeeping standards within the workspace.
Health, Safety & Housekeeping
- Uphold all Health and Safety standards within the workplace.
- Maintain cleanliness and organisation of your designated work area.
- Participate in operational functions while ensuring compliance with safety and procedural guidelines.
Minimum Requirements
- Grade 12 (Matric)
- Logistics or rental industry experience is an advantage
- Minimum 3 years’ experience in Credit Control
Skills Required
- Financial acumen and numerical accuracy
- High attention to detail
- Excellent verbal and written communication skills
- Negotiation and persuasion abilities
- Strong time management and organizational skills
- Problem-solving and analytical thinking
- Proficiency in Microsoft Office Suite
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