Full-Time Debriefer | Value Logistics Vacancies
Job Description
Value Logistics Vacancies – Debriefer
Job Location: Elandsfontein, Gauteng
Job Type: Full-Time
Job Sector: Intelligence and Security
Debriefer at Value Logistics
Purpose of the Job
The Debriefer is responsible for managing the debriefing of returned deliveries, including full, partial, and content returns. The role involves verifying documentation, scanning and coding parcels, recording discrepancies, and ensuring accurate POD management. It also includes maintaining order in the debriefing area, ensuring compliance with hub procedures, and supporting operational tasks as needed.
Key Responsibilities
Debriefing of Returns (Full, Part Deliveries, and Content Returns)
- Verify that customer failed delivery invoices are properly endorsed by the customer and contain a valid call centre reference number.
- Accurately scan and code returned parcels in the Freightware system.
- Ensure content returns are correctly captured on the Freightware system, cross-referenced, and remarks noted on the waybill content field.
- Correctly separate and allocate customer and Value failed deliveries for processing by Crossdock, bookings department, or storage in the query cage pending authorisation.
- Check each parcel for damages or shortages.
- Document and communicate discrepancies.
- Ensure driver reports are completed in detail.
POD Management
- Debrief PODs as per store requirements.
- Perform line-by-line debriefing for stores generating GRVs.
- Note, document, and communicate discrepancies.
- Ensure all PODs are accounted for as per the delivery manifest.
- Fully debrief delivery manifests and communicate outstanding manifests to relevant stakeholders.
- Affix V-labels to PODs for linking and separation on eDocs.
- Ensure proper handover to the POD department.
Housekeeping and Shift Conduct
- Clock in immediately upon arrival for duty.
- Report for duty in the appropriate uniform and maintain a professional appearance.
- Maintain cleanliness and order in the debriefing cage area:
• Ensure drivers use pallets to organise returns and upliftments.
• Ensure returned goods and upliftments are separated, clearly labelled, and stored per the hub floor plan.
• Verify correct documentation accompanies each item or collection.
Compliance and Accuracy
- Ensure all parcels in storage cages align with the hub floor plan layout.
- Verify each parcel’s presence and status against the WIP (Work in Progress) report for the relevant depot.
- Perform quality checks on PODs.
General Operational Support
- Assist with operational tasks as directed by management.
Minimum Requirements
- Grade 12 (Matric).
- Logistics/Transport qualification or 2 years of prior experience in a similar role.
Skills Required
- Excellent communication (written and verbal).
- Problem-solving abilities.
- Attention to detail.
- Proficiency in Freightware systems.
- Strong organisational skills.
Job Location
Elandsfontein, Gauteng, Tunney
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How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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